By Jorge Mercado Thursday, February 27th, 2025

Santa Barbara-based Xurrent, a service and operations platform, announced Feb. 27 that it has acquired Zenduty, a leader in edge incident and alert management solutions for an undisclosed amount.

Xurrent streamlines ITSM and IT Operations Management with AI-powered automation. It’s platform simplifies workflows, enhances collaboration, and boosts productivity, it said in a press release.

This purchase gives the company an incident response pool component, helping the company provide organizations with the necessary help for responding to major incidents from start to finish.

“Xurrent is excited to announce a major advancement in our ITOM capabilities. Our StatusCast acquisition last April enhanced our platform to dramatically improve organizations’ abilities to communicate details of major incidents. Now, with the acquisition of Zenduty, we will enable IT to automate and streamline incident resolution and root cause remediation, ensuring faster fixes and preventing repeat incidents,” Xurrent’s Chief Product Officer Phil Christianson said.

By integrating Zenduty with Xurrent’s ITSM platform, organizations gain the following key benefits: Automating virtual war rooms for rapid incident response; managing and resolving incidents swiftly and ensuring accountability for post-incident remediation task completion.