When the chord changes – Guitar Center tells its layoff story
Firings hurt.
They can throw an employee’s life into disarray, especially when the job market is already tight during a downturn. And most managers feel a heavy burden when they carry out cuts.
“The hardest thing you do as a manager is fire somebody who doesn’t deserve it — in other words, someone who hasn’t done anything wrong, either from a performance perspective of or a policy perspective,” said Leland Smith, chief administrative officer and general counsel of Westlake Village-based Guitar Center. “The object is to treat that person with the same kind of compassion you would want to see if it happened to you.”
To view the rest of this story and all other full offerings in the Business Times, see this week’s print version or SUBSCRIBE for $49.99 today.
