CLU’s Kimball touts STEM studies in state of the university address
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Camarillo couple donates $300,000 to California Lutheran University
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Finding the right fit for customer service
By K.T. Connor Customer service is a curious concept and can be quite befuddling. Does it mean excellence? Efficiency? Courtesy? Some time ago I had to sort it out. I was working with the souvenir shop manager of the baseball stadium my client owned. The manager was frustrated with one of her retail clerks. “I Read More →
Every decision needs to pass the self-test
By Carl Oliver Every decision has some risk of being recognized in hindsight as a bad decision. Good business ethics aim to prevent bad decisions. So business ethics training usually teaches people to use the rational decision-making process. Rational decision-making is a corporate ideal. Intuitively it looks like the route to the wisest decision. Even Read More →
Students become entrepreneurs in after school program
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