Finding the right fit for customer service
By K.T. Connor Customer service is a curious concept and can be quite befuddling. Does it mean excellence? Efficiency? Courtesy? Some time ago I had to sort it out. I was working with the souvenir shop manager of the baseball stadium my client owned. The manager was frustrated with one of her retail clerks. “I Read More →
Central Coast MIT Enterprise Forum cancels Yardi event
The Central Coast MIT Enterprise Forum, “An Evening with Anant & Kevin Yardi” that had been scheduled for Jan. 17 in Santa Barbara, has been canceled due to the tragic mudslides in Montecito.
Tri-county incubators and workspaces thriving
This article is only available to Business Times subscribers Subscribers: LOG IN or REGISTER for complete digital access. Not a Subscriber? SUBSCRIBE for full access to our weekly newspaper, online edition and Book of Lists. Check the STATUS of your Subscription Account.
Every decision needs to pass the self-test
By Carl Oliver Every decision has some risk of being recognized in hindsight as a bad decision. Good business ethics aim to prevent bad decisions. So business ethics training usually teaches people to use the rational decision-making process. Rational decision-making is a corporate ideal. Intuitively it looks like the route to the wisest decision. Even Read More →
Students become entrepreneurs in after school program
This article is only available to Business Times subscribers Subscribers: LOG IN or REGISTER for complete digital access. Not a Subscriber? SUBSCRIBE for full access to our weekly newspaper, online edition and Book of Lists. Check the STATUS of your Subscription Account.
Cal Poly San Luis Obispo adds minor in bioinformatics
This article is only available to Business Times subscribers Subscribers: LOG IN or REGISTER for complete digital access. Not a Subscriber? SUBSCRIBE for full access to our weekly newspaper, online edition and Book of Lists. Check the STATUS of your Subscription Account.
CSUCI nursing graduates score perfect test pass rate again
This article is only available to Business Times subscribers Subscribers: LOG IN or REGISTER for complete digital access. Not a Subscriber? SUBSCRIBE for full access to our weekly newspaper, online edition and Book of Lists. Check the STATUS of your Subscription Account.
